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Free Shipping
Enjoy complimentary free shipping on every U.S. order.
Easy Returns
Not satisfied? Return within 30 days for a full refund.
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Frequently Asked Questions
What is North & vale?
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North & Vale is a curated fashion brand focused on bringing confidence, character, and effortless style to every wardrobe. Each piece in our collection is carefully selected for its design, quality, versatility, and lasting appeal.
How long will my order take to arrive?
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Our estimated standard delivery timeframe is:
Processing Time: 2–3 business days (Monday through Friday)
Transit Time: 4–9 business days (Monday through Friday)
Estimated Total Delivery Time: 6–12 business days.
How much does shipping cost?
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We offer free shipping on all domestic U.S. orders.
What is your return policy?
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We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
How do I start a return?
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Simply contact us at NorthValehelp@outlook.com or visit our Contact page with your order number and reason for return. Our team will respond within 1 to 2 business days and provide you with everything you need to send your item back.
When will I receive my refund?
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Once we receive and inspect your returned item, your refund will be processed within 10 business days back to your original payment method. You will receive an email confirmation as soon as it has been issued.
How do I contact Customer Support?
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Visit the Contact Us page or send an email to NorthValehelp@outlook.com.com. Our support team is available Monday–Sunday, 9:00 AM – 5:00 PM Pacific Time.